Parents who have concerns about their child’s experience in school are encouraged to speak first to the child’s teacher. If the concern is not resolved, the principal should be contacted. The vast majority of concerns are resolved at the school level.
If parents are dissatisfied with the school’s response, then the next step after meeting with the school principal is to contact the Assistant Superintendent at 250-949-6618 Ext. 2229.
If parents are still not satisfied, then they may file a formal appeal to the Board of School Trustees. The appeal process is explained in the District Policy Manual, copies of which are available at each school, at the School Board Office and Bylaw #2 in Section 1 of the Policy Manual.