Education Services Main Page

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If you have any questions or concerns regarding Education Services, please contact:
Kathy Bedard, Acting Director of Instruction at (250) 949-6618, Ext. 2229, Fax: 250-949-8792, or by E-mail to: kbedard@sd85.bc.ca

Quote Dr. Haim Ginott
School Based Team

Ministry of Education Publication: Education Services , A Manual of Policies, Procedures, and Guidelines

Ministry of Education Resources Webpage

School District No. 85 Education Resources

Resolving Concerns About Your Child’s Education Services
Steps to Resolving Concerns;

No one knows more about your child than you do. By working together, you and the staff of the school can help your child have a successful school year. If you become concerned about your child’s educational programs or education services, contact your child’s teacher immediately and share information about your concerns. Informal meetings and phone conferences help you build a partnership with the teacher and school. You may also ask for a meeting with school administrators or the resource room/learning assistance teacher at the school to discuss your concerns about your child's education.

To prepare for the meeting or phone conference, make a list of your questions, concerns, ideas and information about your child. Ask your child if there is anything that he or she would like you to share. You may also have your child attend the meeting.

During the meeting, discuss your questions, concerns, ideas and information, take notes and ask to see examples of your child's work, for specific examples of classroom behaviour, social interactions and ways to help your child at home. If you do not understand something, ask for an explanation. Try to arrive at a mutually agreed-upon solution to any problems or concerns. Keep detailed notes in a journal or log of who and when you talked to someone and of any timetable and action agreed to, including follow-up meetings and/or conversations.

After the meeting, talk with your child about the good things that were discussed, the problems that need to be worked on and the steps that will be taken to help your child. Keep communicating and working with your child’s teacher and if necessary, ask for a follow-up meeting or phone conference.

After talking to you child's teacher, or the resource room/learning assistance teacher at the school and your school administrator, if you have questions or feel your concerns have not been addressed, you may want to contact your local school district office for assistance. Phone numbers are listed above. You have due process and appeal rights to resolve issues or conflicts.

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